Introduction

SaaS ISD, a division of Earthcare Technologies, Inc. ("we," "our," or "us"), respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit mec.saasisd.com or use our cloud-based manufacturing software solutions.

Information We Collect

Personal Information You Provide

We may collect personal information that you voluntarily provide when you:

• Fill out the information request or contact form on our website
• Request a product demonstration, quote, or consultation
• Register for or log into our software platform
• Communicate with us via email, phone, or online chat
• Subscribe to product updates or marketing communications

This information may include your name, job title, company name, email address, phone number, and any other details you choose to provide.

Information Automatically Collected

When you visit our website or use our platform, we may automatically collect certain technical information, including:

• IP address and approximate geographic location
• Browser type, version, and language settings
• Operating system and device type
• Pages visited, features used, and time spent
• Referring website addresses
• Date and time of access

Platform Usage Data

When you use the SaaS ISD application modules (e.g., Maintenance Asset Management, OEE Calculations, SPC), we collect data you input into the system — such as equipment records, work orders, inspection logs, and calibration data — solely to provide and improve the service on your behalf.

How We Use Your Information

We use the information we collect for the following purposes:

Information Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information only in the following limited circumstances:

• Service Providers: With trusted third-party vendors who assist us in operating our platform and website (e.g., cloud hosting, email delivery, analytics tools), under strict confidentiality obligations
• Parent Company: With Earthcare Technologies, Inc. for internal business and operational purposes
• Legal Requirements: When required by law, court order, or valid government request
• Business Transfers: In connection with a merger, acquisition, or sale of assets, with notice to affected users
• Protection of Rights: To protect the rights, privacy, safety, or property of SaaS ISD, our customers, or others
• With Your Consent: When you have given us explicit permission to share your information

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit using SSL/TLS technology
• Secure cloud storage with access controls and role-based permissions
• Regular security assessments and vulnerability management
• Employee training on data protection and information security practices
• Audit logging and monitoring of access to production systems

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected — including the duration of your active subscription and any applicable legal, accounting, or reporting requirements.

Manufacturing and operational data you enter into our platform (e.g., work orders, inspection records, calibration logs) is retained for the term of your subscription agreement. Upon termination, you may request an export of your data before it is deleted from our systems within 90 days.

When determining retention periods, we consider the amount, nature, and sensitivity of the data; the potential risk of harm from unauthorized use or disclosure; and applicable regulatory requirements in the manufacturing and quality management sectors.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal or contractual obligations)
• Opt-Out: Unsubscribe from marketing communications at any time via the unsubscribe link in any email or by contacting us directly
• Portability: Request an export of your platform data in a standard format
• Restriction: Request restriction of certain processing of your personal data
• Objection: Object to processing of your personal information where we rely on legitimate interest as a legal basis

To exercise any of these rights, please contact us using the information provided in the Contact section below. We will respond within 30 days.

Cookies and Tracking Technologies

Our website and platform may use cookies and similar tracking technologies to enhance your experience and collect information about how you use our services.

Types of Cookies We Use

• Essential Cookies: Required for the website and platform to function properly (e.g., session management, authentication)
• Analytics Cookies: Help us understand how visitors interact with our site so we can improve it
• Functional Cookies: Remember your preferences and settings between sessions

You can control or disable cookies through your browser settings. Note that disabling certain cookies may affect website or platform functionality.

Third-Party Links

Our website may contain links to third-party websites, including our parent company Earthcare Technologies, Inc. We are not responsible for the privacy practices or content of external sites. We encourage you to review the privacy policy of any third-party site you visit.

Children's Privacy

Our services are designed exclusively for business use and are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. When we do, we will post the updated policy on this page and revise the "Last Updated" date at the top.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: